Username

The first step in the login process requires you to provide your Online Banking Username.

  • Enter the Username you selected when you registered for Online Banking.
  • Select Log In after you enter your Username.
  • Select Register if you haven't previously registered for Online Banking.
  • Please call us if you have previously registered for Online Banking but you do not remember your Username.

Don't recognize these numbers?

  • You may have mistyped your Username. Select "Not [Username]?" to go back and provide a different Username.
  • Please call us if you continue to see numbers that you don't recognize.

Password

  • After entering your Username, you'll need to enter your Password.
  • The Password screen displays your Username.
  • Select Log In.
  • If the Username doesn't look familiar, select "Not [Username]?" and you'll return to the Log In screen.
  • If you forget your Password, select "Forgot Password?"
  • You'll be taken to a screen that allows you to reset your Password.
  • If you have not registered the device you're using to access Patelco Online™, you'll be asked if you'd like the verification code sent to you via email, phone, or text.
  • If you'd like to have Patelco Online™ remember your device, select the "Remember Me on This Device" checkbox before selecting the Send Code button.

Device Security

  • If you'd like to have Patelco Online remember your device, select the "Remember Me on This Device" checkbox before selecting the Send Code button.
  • Provide a descriptive name for your device. You can manage saved device profiles from security settings.
  • Once your device is registered, Patelco Online™ will not ask you where you'd like to receive a verification code.  
  • Note: Device profiles are made up of many different components, including but not limited to operating system, browser type, and cookies. Updating your browser and/or deleting cookies may invalidate a saved profile.