Online Banking Registration

Before you log in to online banking, you’ll need to register and choose a User ID. We’ll ask for the following information for the Primary Member: Member Number, birth date, Social Security number or Tax ID, email address and ZIP Code. (Each Patelco account has only one Primary Member – be sure to use their information when registering for online banking.)

At this time, each Patelco membership can only have one User ID for logging in to online banking. This means there will be a single User ID for a joint membership.

Find your User ID

Good news: if you’ve forgotten your User ID, you can retrieve it online without having to call us. If you’ve forgotten your User ID, select Forgot User ID? from the homepage or the login page.

To retrieve your User ID, we’ll need the following: Member Number, Social Security number or Tax ID, birth date and ZIP Code. If you have a joint account, please use the information (birth date, etc.) for the Primary Member.

Reset your password

Good news: if you’ve forgotten your password, you can reset it online without having to call us. If you’ve forgotten your password, select Forgot Password? from the homepage or the login page.

To reset your password, we’ll need the following: your User ID, Social Security number or Tax ID, birth date and ZIP Code. If you have a joint account, please use the information (birth date, etc.) for the Primary Member.

Video Tutorial

Our Mobile App

The Patelco Mobile App (accessible via your device’s app store) enables you to do virtually everything that you can do in desktop-based online banking – from making transfers to paying bills to depositing checks. Search for Patelco in our device’s app-store and look for our swirl logo.

Mobile banking (via browser)

In addition to the Patelco Mobile App (accessible via your device’s app store), we also have a mobile online banking site optimized for your phone or tablet. Visit online.patelco.org/mobile to log in to our mobile site.

Loan payments without login

To make a payment on your Patelco loan without logging in to Patelco online banking, visit payments.patelco.org. To get started, you’ll need your Member Number (check out your latest statement) and the last four digits of your Social Security number. You don’t need to have registered for Patelco online banking in order to use this service.