Disclosure Acceptance

You must accept the disclosure before you are allowed to continue with the registration process. If you accept the terms of the disclosure, select I Agree and continue.

Confirm Your Identity

Answer the questions to help us confirm your identity. Questions marked with an asterisk are required. Some questions are not marked with an asterisk, but you may still need to supply an answer.
  • You need to answer all of the required questions (marked with an asterisk).
  • In some cases you may be required to answer a specific number of questions - more than just the fields marked as required. If so, answer all the required questions and then choose which optional questions you want to answer. The directions at the top of the screen should tell you whether or not you have to answer a certain number of optional questions.
  • We'll match your answers against our records to confirm your identity.
  • In some instances, our records may be out of date or incomplete, and we will not be able to confirm your identity. Please contact us if you are unable to register online.


  • Choose a username that you'll use to log in to Patelco Online™.
  • As you enter your username, Patelco Online™ will tell you whether or not your chosen username has met the minimum username length requirements.
  • Once your chosen password meets the minimum length requirements, Patelco Online™ displays the Check Availability option.
  • Select Check Availability to verify that your chosen username is available (you may not use a username has already been chosen by a different user).
  • Patelco Online™ will send you a temporary password. You must select a destination (e.g. email address) for delivery of the temporary password.
  • Please contact us if you don't want to send your temporary password to any of the available destinations.
  • Select Continue to save your username and send the temporary password to the selected destination.


You must retrieve your temporary password and enter it to continue with the registration process.
  • You should receive your temporary password within 5 minutes of choosing your delivery method and selecting Continue.
  • If you don't receive your password, select Resend Password.
  • Once you receive your password, enter it into the password field and select Login.

Once you enter the correct temporary password, you'll be asked to enter a new password.

  • The password requirements are outlined at the top of the screen.
  • To prevent typos, you're required to enter your new password twice.
  • Once you enter your password, select Continue.
  • You will use your newly chosen password the next time you log in to Patelco Online™.

Confirm Your Contact Information

We use your email address and phone number to send you notifications and contact you when necessary.
  • Please provide a valid email address and phone number.
  • Don't forget to select the appropriate time zone.
  • Select Continue to complete the registration process.

Registration Process Completion

Once you confirm your contact information and select Continue, the registration process is complete.
  • Select Complete Profile to go to your profile settings where you can upload a profile image and edit other personal information.
  • Select Explore Dashboard to go to the landing page where you can view balance information and adjust display preferences.
  • Select Customize Settings to change themes, setup notifications and adjust other preferences.